Articles

 Can I have multiple billing contacts?

Absolutely! Here's how you'd set that up: 1) Log into Members Portal at...

 Can I pay my bill / invoice by check?

Payments by check will be accepted for clients who wish to prepay for annual hosting. To arrange...

 How can I cancel web hosting service?

As much as we hate to see a customer canceling their hosting account with Superior Website...

 How can I make a one time credit card payment for my bill / invoice?

To pay your invoice online using a credit card that's not on file in the billing program: Log...

 How do I cancel my domain?

Domains, like hosting accounts, will automatically renew each term, unless you specify otherwise....

 How do I update my Credit Card in the billing program?

To update your credit card details, please log into the Members Portal with your email and...

 How do I view my invoice?

To view your invoice please log into the Members Portal with your email address and password....

 Is the billing system secure at Superior Website Services?

From time to time we get questions from our users asking if the billing system here at Superior...

 Website was suspended - how long does it take to reactivate?

If your website has been suspended due to non payment of an invoice, once your invoice has been...